Operation Warm

About This Project

Responsive IT Support Empowers Local Nonprofit to Focus on Growth & Mission

Operation Warm is a growing nonprofit organization based in Chadds Ford, PA.

Operation Warm’s IT needs have become greater and more complex as their services have grown and spread across the country. And as a nonprofit, their resources are tightly allocated – in regards to both their IT budget and the time they can spend dealing with frustrating technology issues.

Pegasus Technologies has helped Operation Warm’s information technology strategy scale with their growth by providing responsive IT support, cost-efficient technology solutions, and systems suited to their current and future organizational goals.

Success Stats

  • 60%-90% costs savings on software
  • 45% tickets resolved in less than 30 minutes
  • Coordinated IT across 3 offices nationwide
  • Added, setup, and replaced 30 desktops and laptops in past 5 years

About Operation Warm

Operation Warm provides brand new, well-designed winter coats to children in need across the United States.

Since their beginning in 1998, Operation Warm has grown to over 22 employees in their home base in Chadds Ford, PA, as well as remote employees in Chicago, and Denver.

Operation Warm now provides over 900K coats per year to children in need.

Pegasus Client Since 2009

“The responsiveness of Pegasus Technologies’ IT support is a lifesaver, especially in crunch time. I can’t explain how busy we are in the fall and winter. We can’t afford to have downtime. Pegasus is always on top of our IT needs.”

– Liz Lewis, Operation Warm

Services Provided

  • Manage VPN Server
  • Web Security Plan
  • Pegasus Antivirus Software
  • Preventative Maintenance
  • Backup & Disaster Recovery
  • Microsoft Office 365 Email Migration