20 Nov Pegasus Technologies Central Dispatch with Match-IT
A short animation that describes what Pegasus clients experience when they want help from our expert IT technicians.
IT Professionals With Personalities Hand Picked to Compliment Yours
We believe the human connection in IT is just as important to the system’s connection to the network. That’s why we created Match-IT.
Match-IT personalizes your IT experience by bringing out the personality in our technicians and matching them to you. This delivers you the feeling of an intimate, small team with the benefits of a strong company behind you.
How Match-IT Works
You take a research-based personality and skills assessment to analyze your company and individual personality.
We compare your test results to our technicians’ personality test results to determine the best personality and skill set matches.
ASSEMBLE YOUR IT POD
We build you an IT pod based on your test results. Your pod is a dedicated four to six person team that you can rely on for everything technology related.
You will see the same technicians on site and talk to the same technicians on the phone. They will get to know your business like part of your team.
We pair you with a dedicated team of technicians matched to your personality and technical needs.
Match-IT means your techs are aware of your unique problems and how to solve them.
You never get a random IT tech showing up that doesn’t know your business.
Access to Onsite & Remote Support
As part of our Match-IT service, you have immediate access to a Senior Technical Consultant for additional robust support, the Pegasus Help Desk, and a Central Dispatch contact that will put you in contact with the right member of your team.
Learn more about our Match-IT program.