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IT Managed Services: How to Choose the Right Company for Your Business

Published August 24, 2020

IT Managed Services: How to Choose the Right Company for Your Business

When you’re trying to manage an organization, manage costs, and keep your networks secure, outsourcing IT makes a lot of sense.

There are many cost and time-saving benefits by outsourcing and organizations have realized what they are. It’s why IT outsourcing is going to grow over the next four years.

If you’re ready to outsource managed IT in your organization, you’ll need to find a reliable provider. Read on to learn how to hire the right IT managed services provider for your business.

1. Look at Your Organization’s Needs

There are many different IT providers out there, and each provider offers slightly different types of services. The more you can understand what your IT needs and requirements are, the easier it will be to find the right provider.

Do you need a service provider to provide support to your team? Do you have a specific project coming up, such as a cloud migration?

You’ll want to write down where the gaps are in your IT networks before you hire a service provider. You should have a list of items, which you can prioritize.

2. Set Your IT Budget

Your next step is to set a budget for your organization. The best way to do that is to review your expenditures related to IT over the last couple of years.

You can then come up with a ballpark figure for your budget.

3. Ask About a Provider’s Experience

As you start to contact IT service providers, you want to have a few key questions to ask them. One of the top questions to ask is if they have experience working in your particular industry.

For example, if you’re a healthcare provider, you need to make sure that you hire an IT services company that understands HIPAA compliance. You could put your business at risk and face heavy fines for noncompliance by hiring the wrong firm.

4. Understand Your Network

You’re hiring a managed IT services provider to assist you with your network infrastructure. You want to make sure that they have experience working with your hardware and software.

It would be like hiring a Mac expert to work on PCs. In the best-case scenario, you work with the IT company and the account manager that are matched according to your business needs.

5. They Take Security Very Seriously

Cybersecurity is a huge issue for every type of organization, from large corporations to non-profits. You should ask what kind of security support is offered.

The top providers realize that the majority of cyberattacks are caused by employees. In order to make your organization more secure, they offer employee training to identify potential cyber threats.

Hiring the Right IT Managed Services Firm

There are many benefits to outsourcing IT managed services, as long as you partner with the right IT provider.

The first step is to assess your needs and your budget. You’ll need to ask the right questions about the provider to ensure they have experience working with your industry and IT setup.

If you want to know more about our managed IT services, contact us today for a consultation.

Pegasus Technologies is the IT Team for organizations that don’t need a full-time IT department. Our technology experts build you a technology plan to keep your business running at its best. We have offices in Kennett Square, PA, Media, PA, and Wayne, PA to provide better computer support and IT services to you.

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Matthew Tucker
matthew@pegtec.com

As CEO of Pegasus Technologies, LLC, Matthew Tucker brings a rare combination of leadership attributes, technical expertise, and experience in the Information Technology industry. Matthew Tucker is responsible for the annual operating business plan as well as strategic direction. His strong commitment to the company’s growth is evident in his personal involvement with developing the current management team, as well as building the future leadership. Matthew Tucker works closely with the Executive staff to develop and monitor policies and procedures for ensuring the growth and stability of the company. Matthew Tucker’s passion for the company and staff is reflected in his continued efforts to ensure the company culture reflects its key values: personal growth, available management, and recognition of accomplishments.