Bases Covered: The Top 4 Advantages of On-Demand IT Support

Published May 18, 2020

Bases Covered: The Top 4 Advantages of On-Demand IT Support

It’s no secret that entrepreneurs need to take full advantage of the Internet in order for their business to stay competitive in 2020. Unfortunately, though, it’s not impossible for issues with your company’s technology to arise.

With on-demand IT support, though, you’ll be able to handle whatever problems come your way, which is something that both small and medium-sized businesses can benefit from greatly.

Not sure where to start? Don’t worry, we’ve got you covered.

Let’s take a look at everything you need to know.

1. Lowered Costs

Since you won’t have to hire, train, and staff an IT employee (or even a whole department), you’ll find that on-demand IT support can potentially save your company thousands of dollars. 

You also won’t have to deal with finding a replacement employee if one of them quits or is fired.

You can also ensure that the money you’re spending is well-controlled since large departments can often become mismanaged as time goes on. If space at your company is tight, you also won’t need to worry about making room to accommodate these employees.

2. Emergency Care

Sometimes, disaster strikes at the most inopportune moments. For example, you may fall victim to a ransomware attack at 3 AM that threatens to encrypt all of your company’s data while catching on overdue obligations. 

Under most circumstances, in-house IT employees won’t be available at this time. So, having someone to call in the midst of a crisis could mean the difference between minimizing the damage to your company and incurring thousands of dollars in damages and lost productivity.

3. Increased Business Focus

Since you won’t have to dedicate time or resources to managing in-house employees, you can devote more time and finances to the rest of your company.

Over time, you’ll find that this extra focus on revenue-generating endeavors can drastically increase your company’s performance. It can even allow you to scale your business earlier than you anticipated, which can boost your revenue even further.

4. Specialized Services

Not every IT professional that you hire will have the skills to deal with the issues you encounter. Additionally, the ones that do may require compensation that’s well above your budget for that position.

On-demand services, though, have teams of skilled IT workers that are more than likely familiar with whatever problem you’re encountering. Even if they aren’t, there’s no need to worry— they have the experience and resources to handle it.

Having access to this level of skill at a notably lower cost is a benefit that many businesses can’t afford to pass up.

Justifying On-Demand IT Support Can Seem Difficult

But it doesn’t have to be.

With the above information about on-demand IT support in mind, you’ll be well on your way to taking the steps you need to keep your company running as efficiently as possible.

Want to learn more about how we can help your business? This article has plenty of useful info.

Jason Daugherty
Jason Daugherty
jdaugherty@pegtec.com

Jason Daugherty, Systems Administrator. Originally from West Grove, PA, Jason Daugherty is a Tier 3 support professional with 20 years in IT and Managed Services experience. He specializes in Microsoft and Fortinet technologies and is Fortinet NSE4 certified.