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5 Factors to Consider When Choosing an IT Solutions Provider

Published May 24, 2021

5 Factors to Consider When Choosing an IT Solutions Provider

If you are a business owner, you might realize the hazards of taking care of IT networks, and infrastructure yourself. There are many pitfalls in such an endeavor and it’s quite time-consuming. 

Outsourcing to an IT solutions provider who can serve your business needs and take care of your networks effectively is the better solution. 

Read on to see what are some factors to consider when choosing between different IT services. 

1. Comparing IT Fees

At the end of the day, one of your main concerns as a business owner is to keep costs and outlays down and profits up. An IT services provider can be one of the major costs of a small business. 

It’s worth it to spend that cash on IT services, but it’s also always good to shop around to see who can offer you the best services with the smallest outlay.

2. Different IT Services for the Win

Depending on your different business needs, you are going to look at an IT services provider differently than some other business owner. Every business has its special circumstances that need to be taken into account.

That’s why having a conversation with your potential IT services provider and getting deep into what they can offer you and your business is crucial. 

3. References and Reviews

You wouldn’t buy a DSLR camera without looking at the various Google reviews and testimonials online, would you? The same thing applies to your search for an IT services provider.

Ensure that you get testimonials from their current customers, and previous ones, as well if possible. Have they won any awards? Do as much research on them online as you can before hiring them. 

Speaking to employees is also a great idea to see how they treat their current employees and what their workload is like. You wouldn’t want to hire a company that’s overloaded with work and doesn’t have enough staff.

4. Network Expertise

Your IT solutions provider is going to be focusing on improving your digital security and that includes your network access and infrastructure.

Their expertise in this field is going to be essential in moving your business forward. Make sure to ask them oodles of questions regarding their expertise in this area. 

5. Cybersecurity Approach

As with network expertise, an IT solutions provider will also need to have tons of experience in improving and maintaining digital security in a world filled with cyber threats galore. 

As many as 59% of customers will avoid a business that has been cyber-attacked or hacked, and thus, your IT solutions provider must fill in this gap asap. 

Hiring an IT Solutions Provider Takes a Bit of Digging and Effort

If you are thinking about hiring an IT solutions provider, be aware that it might be a strenuous process. You don’t want to do a superficial job of it and hire the first provider that comes your way. 

This way you will get the best of the bunch and your business will thrive because of your diligence. 

Check out Pegasus Technologies’ managed IT solutions to see how they fit their solutions to your business goals.

Pegasus Technologies is the IT Team for organizations that don’t need a full-time IT department. Our technology experts build you a technology plan to keep your business running at its best. We have offices in Kennett Square, PA, Media, PA, and Wayne, PA to provide better computer support and IT services to you.

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Christine Smith
csmith@pegtec.com

Christine is the Central Dispatch Manager at Pegasus Technologies. Christine is responsible for our dispatch personnel, who answer calls and respond to emails as they triage and document issues, and assign issues to appropriate personnel within Pegasus for speediest resolution.