24/7 On-Site or Remote Business Computer Support

Faster IT resolutions with responsive,
on-demand IT support

Whether it’s sluggish WiFi, email problems, or a major network crash, IT interruptions limit the service you provide your customers. Our on-demand IT business computer support solutions help your business provide excellent service through:

  • An IT team available 24/7 – Keep your business technology running at all times
  • Fast response times – Get back to work faster. We resolve 94% of critical emergencies in 30 minutes
  • Flexible IT support plans – Choose the service-level & price-point that works for your business
Managed IT Services Provider
8 Questions to Ask Before You Hire a Managed Services Provider

Looking for a Managed IT Services Provider that
Understands your Business?

Download the 8 questions you should ask your MSP candidates.

Receive better value from your IT budget with flexible IT support options

When an IT issue arises, we offer on-site and remote computer support to get you back to business as quickly and efficiently as possible.

On-site computer support solutions

Our computer support techs visit clients on-site to provide physical IT support and plan for strategic technology improvements.
Common on-site support includes:

  • Physical device setups (new computers, phones, printers, etc.)
  • Office relocations or re-configurations
  • Hardware, and software inventory
  • Hardware fixes (fix network printer & scanner issues)

When our team comes into your office, you can expect the professionalism you demand of your own employees. Our support techs make sure your technology is set up neatly (no tangled wires), and in the most efficient way for your business.

Remote computer support solutions

We can resolve IT issues within minutes by accessing your devices through a Virtual Private Network (VPN). This allows us to see what you see on your device.
Common remote-support tickets include:

  • Wifi setup
  • Email configuration issues
  • Software support and troubleshooting
  • Speed up remote access

With remote support, we can resolve the majority of support tickets within 30-minutes. Quick resolutions reduce your ticket time so you can get back to work faster.

3 locations to provide better computer support

We have offices in Kennett Square, Media, and Wayne, PA

As our client-base has grown across South Eastern, Pennsylvania and Delaware, we have opened new offices. Our 3 locations enable us to provide faster and more responsive on-site computer support to businesses in the area.

Build an IT support team that meets your needs

Our Match-IT program assigns designated IT teams to our Managed Services clients. These personalized tech teams provide your company with:

  • Matching your IT needs with company goals
  • Knowing your employees & business environment
  • Procuring third party software & hardware
  • Business technology knowledge & IT support

Your team will be rounded out by our readily available Help Desk support here at Pegasus HQ and a contact at Central Dispatch who will know where to redirect your calls when they come in.

Managed IT Services Teams With Personalities Picked to Match Yours

Let’s Talk about Your 24/7 Computer Support Team

Schedule a 15 Minute IT Consultation

  • Take 15-30 minutes to talk to Pegasus about your 24/7 computer support questions
  • We will ask you about your business objectives and IT challenges
  • You’ll receive our best recommendation on steps to work with your IT provider to move your IT support solutions forward