About

Your People-Focused Internal IT Department

Sure, we are technological subject matter experts. We love strategizing and solving complex IT challenges.

But we believe people and lasting relationships are central to IT success.

As a managed IT services provider, we hand-pick the IT support team members with personalities fit to work for your business. When you enjoy the personalities of the IT experts you are working with, your technology will run more smoothly.

Pegasus brings out the personalities of our IT team to deliver
better service to you.

Experienced
Technology Team

Our team of senior technical account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.

Responsive Communication Yields Faster IT Resolutions

It’s easy to get frustrated when IT problems occur. That’s why the Pegasus staff consciously works towards
responsive communication to get your systems up and running faster.

Fast Response Time

When you go down, our alerts go up. Critical IT support emergencies are responded to within 30 minutes. They are usually resolved within 24 hours.

Meticulous Ticket Tracking

We track your ticket from the first phone call, through every tech, and through the resolution to make sure nothing falls through the cracks.

Regular Status Meetings

We look at your organization as a whole, not just a to-do list of operational and technology needs. Technical Account Manager meetings help us see the big picture.

8 Questions to Ask Before You Hire a Managed Services Provider

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8 Questions to Ask Your Managed IT Services Provider Before You Hire Them

We Examine Your Technology Needs From Every Angle

We provide long-term, comprehensive technology solutions for your company that put you in a position to prosper. We are your full service IT support and managed IT services provider. Give us a problem, and we’ll look at it from every angle – technical, economic, and strategic – before presenting you with a solid, cost-effective solution.

Every day we look for ways to refine our systems and procedures to develop better ways to serve you. By constantly evolving and by employing only the best technicians, we strengthen our business and yours.

Managed IT Services to Fit Your Business

Desktop/Server Support, Maintenance & Installation

Public Cloud and Private Cloud Migrations and Support

24/7 Onsite/Remote Labor Expertise

System Design and Consulting

Managed Security Solutions

Business Continuity with Backup/Disaster Recovery Planning

Mobile and Redundant Technology Solutions

Advocacy and Coordination for telephone, Internet, copier, and website vendors

Industries We Serve

Choosing a managed services partner with experience in your industry means that your technology will run in a way that is optimized for your business.

We’ve built high level experience in the following industries:

Manufacturing

Education

Healthcare & Veterinary Care

Financial Services

Legal

Agriculture

Committed to supporting the local business community

Pegasus Technologies is involved with several local business chambers.

Pegasus Technologies is a proud member of the Southern Chester County Chamber of Commerce
Pegasus Technologies is a proud member of the Delaware County Chamber of Commerce
Pegasus Technologies is a proud member of the Chester County Chamber of Business & Industry
Pegasus Technologies is a proud member of the Main Line Chamber of Commerce