MEET OUR TEAM
Experienced Technology Team
Our team of senior account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.
Sure, we are technological subject matter experts. We love strategizing and solving complex IT challenges.
But we believe people and lasting relationships are central to IT success.
As a managed IT services provider, we hand-pick the IT support team members with personalities fit to work for your business. When you enjoy the personalities of the IT experts you are working with, your technology will run more smoothly.
Our team of senior account managers, technical consultants, and help-desk support has the technical expertise and dedicated attitude to build a lasting and successful relationship with you.
When you go down, our alerts go up. Critical IT support emergencies are responded to within 30 minutes. They are usually resolved within 24 hours.
We track your ticket from the first phone call, through every tech, and through the resolution to make sure nothing falls through the cracks.
We look at your organization as a whole, not just a to-do list of operational and technology needs. Account Manager meetings help us see the big picture.
We provide long-term, comprehensive technology solutions for your company that put you in a position to prosper. We are your full service IT support and managed IT services provider. Give us a problem, and we’ll look at it from every angle – technical, economic, and strategic – before presenting you with a solid, cost-effective solution.
Every day we look for ways to refine our systems and procedures to develop better ways to serve you. By constantly evolving and by employing only the best technicians, we strengthen our business and yours.
Choosing a managed services partner with experience in your industry means that your technology will run in a way that is optimized for your business.
We’ve built high level experience in the following industries:
Deja Oliver2024-01-10Extremely knowledgeable ! Helped me fix my computer camera
Scott Cohen2024-01-09Good to work with. Knowledgeable but also communicative.
Josh CPV2024-01-04Very professional and prompt service!
Charles Streitwieser2024-01-03Matt was terrific. Great experience and great service.
Darlene Jenkins2024-01-03Walter is amazing and helped me resolve a critical issue in getting my system up and running. Very professional and very thorough. He was there to help right away!
Kate Rabatin2024-01-02As always Pegasus performs to the satisfaction we have come to expect with your firm, thank you for your knowledge and help whenever we call upon you.
Joseph Regenski2023-12-22The team at Pegasus is always great to work with and extremely helpful. I would highly recommend them to anyone in need of their services.